Aetna offers exciting part-time remote careers in data entry, providing flexible opportunities for individuals seeking remote work. As a remote data entry professional with Aetna, you’ll enjoy the convenience of working from home while contributing to a leading healthcare company. Join our dynamic team and be part of shaping the future of healthcare, all from the comfort of your own home. Explore part-time remote data entry jobs at Aetna today.
Job Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a professional and courteous manner.
- Provide accurate information about Aetna Health products, services, and policies.
- Assist customers with placing orders, processing returns, and resolving billing issues.
- Troubleshoot technical problems and escalate complex issues to appropriate departments.
- Document customer interactions and maintain accurate records in the company database.
- Collaborate with team members to ensure timely resolution of customer issues.
- Stay updated on product knowledge, company policies, and industry trends.
Requirements:
- High school diploma or equivalent.
- Previous customer service experience, preferably in a remote or call center environment.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Proficiency in computer skills, including data entry and navigating multiple software applications.
- Ability to work independently and as part of a team in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as needed.
- Access to a reliable internet connection and a quiet workspace for remote work.
Benefits:
- Competitive pay rates and opportunities for performance-based bonuses.
- Flexible part-time schedules with options for evening and weekend shifts.
- Comprehensive training program and ongoing support from experienced team members.
- Opportunities for career advancement and professional development within Aetna Health.
- Employee discounts on Aetna Health products and services.
Join the Aetna Health team and make a difference in the lives of our customers while enjoying the flexibility of remote work. Apply today to start your rewarding career as a Customer Support Representative!
To apply, please visit our careers page at [insert careers page link] and submit your application along with your resume. We look forward to welcoming you to the Aetna Health family!
