Customer Service Representative ( AMAZON REMOTE WORK) – indeed jobs

Job Description

nSalary: $20.95 – $26.00 Hourlyn

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.n

Responsibilities:n

nnMaintaining a positive, empathetic, and professional attitude toward customers at all times.

nResponding promptly to customer inquiries.

nCommunicating with customers through various channels.

nAcknowledging and resolving customer complaints.

nKnowing our products inside and out so that you can answer questions.

nProcessing orders, forms, applications, and requests.

nKeeping records of customer interactions, transactions, comments, and complaints.

nCommunicating and coordinating with colleagues as necessary.

nProviding feedback on the efficiency of the customer service process.

nManaging a team of junior customer service representatives.nnnnnApply For This Job Now

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