Yelp Customer Service Remote Jobs – Part-Time

Are you passionate about connecting people with great local businesses and want to be a part of a dynamic and innovative team? Look no further! Yelp, a leading platform for crowd-sourced reviews and local business information, is currently seeking talented individuals for remote job opportunities. Join us in our mission to help people find and connect with the best local businesses in their communities, all while enjoying the flexibility and convenience of working remotely.

Position Overview: As a Yelp Customer Service Representative, you will be an integral part of ensuring a positive and seamless experience for our users. This remote, part-time position offers a flexible schedule and the chance to work from the comfort of your own home. If you have excellent communication skills, a passion for helping others, and enjoy problem-solving, we want to hear from you.

Key Responsibilities:

1. Provide exceptional customer service through various channels, including email, chat, and phone.
2. Assist users with inquiries, troubleshoot issues, and provide timely and accurate information.
3. Address and resolve customer concerns or complaints with a positive and solution-oriented approach.
4. Collaborate with cross-functional teams to escalate and resolve complex issues.
5. Maintain up-to-date knowledge of Yelp’s products and services to effectively assist users.

Requirements:

1. Excellent communication skills, both written and verbal.
2. Strong problem-solving abilities and a customer-centric mindset.
3. Ability to work independently and remotely while maintaining a high level of productivity.
4. Prior customer service experience is a plus.
5. Familiarity with Yelp’s platform and services is advantageous.
6. Access to a reliable internet connection and a quiet, distraction-free workspace.

Schedule: This is a part-time position with flexible hours. The ideal candidate will be available for a set number of hours per week, with the possibility of occasional weekend shifts.

If you think this role describes you, we would love to hear from you. Apply now to join our team!