Are you passionate about helping others and providing exceptional customer service? Join our team at Aetna Health as a Customer Service Representative!
In this part-time role, you’ll be an essential part of our commitment to delivering outstanding service to our valued customers.
Key Responsibilities:
Assist customers with inquiries, requests, and concerns via phone, email, or in-person.
Provide accurate information about products, services, and policies to customers.
Process transactions efficiently and accurately using our systems and tools.
Resolve customer issues promptly and professionally to ensure satisfaction.
Collaborate with team members to maintain a positive and supportive work environment.
Follow company guidelines and procedures to ensure compliance with regulations and standards.
Contribute to the overall success of the store by performing additional duties as assigned.
Qualifications:
High school diploma or equivalent.
Previous customer service experience preferred.
Excellent communication and interpersonal skills.
Ability to multitask in a fast-paced environment.
Strong problem-solving abilities.
Basic computer skills.
Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
Competitive pay.
Opportunities for career growth and development.
Employee discounts on Aetna Health products and services.
Comprehensive training and ongoing support.
Flexible scheduling options to accommodate your lifestyle.
Access to a range of health and wellness benefits.
