Comcast Customer Support (Remote Jobs – Part Time)

Center Liabilities

 

Utilizes undivided attention, compassion and expects responsibility for issues through to goal.

 

Imparts an expert need to get going, with different offices, with an end goal to redress client issues.

 

Limits beat by decisively offering item packages and price tags that address the issues of the clients’

spending plan and business applications and extends their item blend in with Comcast.

 

Proactively empowers maintenance by reaching clients at different high affinity beat focuses in their life cycle (for example 3-6 months before contract termination, after progressive help calls and so forth) to guarantee consumer loyalty and to re-contract and expand client connections where proper.

 

Meets or surpasses planned maintenance objectives for all product offerings.

 

Exhibits solid critical thinking and correspondences abilities.

 

Standard, steady and reliable participation. Should have the option to pull all nighters and ends of the week, variable schedule(s) and additional time as required.

 

Different obligations and obligations as allocated.

 

Representatives at all levels are supposed to:

 

Grasp our Working Standards; cause them the rules for how you to take care of your business.

Own the client experience – think and act in manners that put our clients first, give them consistent computerized choices at each touchpoint, and make them advertisers of our items and administrations.

Know a great deal – be energetic students, clients and backers of our game-evolving innovation, items and administrations, particularly our computerized devices and encounters.

 

Win collectively – get huge things going by cooperating and being available to novel thoughts.

 

Be a functioning piece of the Net Advertiser Framework – an approach to working that brings more worker and client criticism into the organization – by joining clusters, settling on decision backs and assisting us with raising chances to improve the situation for our clients.

 

Drive results and development.

 

Regard and advance incorporation and variety.

 

Make the wisest decision for one another, our clients, financial backers and our networks.

 

Disclaimer:

 

This data has been intended to show the overall nature and level of work performed by representatives in this job. It isn’t intended to contain or be deciphered as a far reaching stock of all obligations, obligations and capabilities.

 

Comcast is pleased to be an equivalent open door working environment. We will consider all certified candidates for work regardless of race, variety, religion, age, sex, sexual direction, orientation personality, public beginning, handicap, veteran status, hereditary data, or some other premise safeguarded by relevant regulation.

 

Compensation:

 

The application window is 30 days from the date work is posted, except if the quantity of candidates expects it to close sometime.

 

All out Target Remuneration (Base Compensation in addition to Designated Commission):

 

Our deals pay programs offer the potential for critical potential gain above designated income for the people who overachieve their deals targets.

 

Furthermore, Comcast gives top tier Advantages to qualified representatives. We accept that advantages ought to associate you to the help you really want when it makes the biggest difference, and ought to assist you with really focusing on the people who make the biggest difference. That is the reason we give a variety of choices, master direction and consistently on devices, that are customized to address the issues of your existence – to assist with supporting you genuinely, monetarily and sincerely through the huge achievements and in your regular daily existence. If it’s not too much trouble, visit the remuneration and advantages outline on our professions site for additional subtleties.

 

Schooling

 

Secondary School Confirmation/GED

 

Certificates (if pertinent)

 

Significant Work Insight

 

2-5 Years

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