Are you passionate about delivering exceptional customer service? Do you thrive in a remote work environment?
Wayfair, a leading online retailer for home goods, is seeking dedicated individuals to join our team as Part-Time Remote Customer Service Representatives.
Responsibilities:
Customer Support: Provide top-notch customer service to Wayfair customers via phone, email, and chat.
Problem Solving: Resolve customer inquiries and issues by understanding their needs and providing effective solutions.
Product Knowledge: Develop a deep understanding of Wayfair\\\\\\\’s product catalog to assist customers in making informed purchase decisions.
Order Management: Handle order-related tasks such as tracking shipments, processing returns, and managing cancellations.