Aetna Customer Service Remote $30/Hour

Aetna Customer Service Remote $30/Hour

Job Details:-

Hiring Organization:- Aetna

Post Name:- Customer Service Representative

Qualifications:-  Bachelor Degree

Industry:- Private

Employment Type:- Full time

Work Hours:- 8 Hours

Salary:- $30-$41/Hour

Locations:- California, USA

Aetna Customer Service Remote $30/Hour

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Carry your heart to CVS Wellbeing. All of us at CVS Wellbeing shares a solitary, clear reason: Carrying our heart to each snapshot of your wellbeing. This reason directs our obligation to convey upgraded human-driven medical care for a quickly impacting world. Secured in our image — with heart at its middle — our motivation sends an individual message that how we convey our administrations is similarly essentially as significant as what we convey. Aetna Customer Service Remote $30/Hour

Our Heart At Work Behaviorsâ„¢ support this reason. We need each and every individual who works at CVS Wellbeing to feel enabled by the job they play in changing our way of life and speeding up our capacity to develop and convey answers for make medical services more private, advantageous and reasonable. Aetna Customer Service Remote $30/Hour

Position Outline

Client care Agent is the substance of Aetna and influences individuals’ administration experience by way of how client care requests and issues by means of phone, web or composed correspondence are dealt with. Client requests are of essential and now and again complex nature. Connects with, counsels and instructs individuals in light of the part’s novel requirements, inclinations and comprehension of Aetna plans, devices and assets to assist with directing the individuals along a make way to mind. Aetna Customer Service Remote $30/Hour

We are a day in and day out client support inbound call activity. Aetna Customer Service Remote $30/Hour per year which incorporates ends of the week and occasions. Having the option to work any shift which incorporates expedites end of the week and occasions is a prerequisite for this position. We are searching for competitors who can work ANY shift in view of business needs.

• -Responds to questions and resolves issues in light of calls/letters from individuals, suppliers, and plan supports.
• -Emergencies coming about revise to fitting staff. Records and tracks contacts with individuals, suppliers and plan supports. Aetna Customer Service Remote $30/Hour
• -The CSR guides the part through their individuals plan of advantages, Aetna strategy and methods as well as knowing about assets to conform to any administrative rules.
• -Makes a close to home association with our individuals by getting it and drawing in the part to the fullest to support for our individuals’ best wellbeing.
• -Taking responsibility to figure out the part’s requirements by building a trusting and caring relationship with the part completely.
• -Expects client needs. Furnishes the client with related data to address the unasked inquiries, for example extra arrangement subtleties, benefit plan subtleties, part self-administration instruments, and so on. Aetna Customer Service Remote $30/Hour
• -Utilizes client support limit system to pursue monetary choices to determine part issues.
• -Makes sense of part’s limitations as per contract.
• -Processes guarantee references, new case handoffs, nurture surveys, grumblings (part/supplier), complaint and requests (part/supplier) by means of target framework.
• -Teaches suppliers on our self-administration options; Helps suppliers with credentialing and re-credentialing issues. Aetna Customer Service Remote $30/Hour
• -Answers demands got from Aetna’s Regulation Record Place with respect to litigation; claims Handles broad document audit demands.
• -Aids readiness of protest pattern reports. Helps with incorporating guarantee information for client reviews.
• -Decides clinical needs, relevant inclusion arrangements and checks part plan qualification connecting with approaching correspondence and inside references.
• -Handles approaching solicitations for requests and pre-approvals not dealt with by Clinical Case The executives.
• -Performs survey of part guarantee history to guarantee exact following of advantage maximums and additionally coinsurance/deductible.
• -Performs survey of part guarantee history to guarantee precise following of advantage maximums and additionally coinsurance/deductible.
• -Performs monetary information support as the need should arise.
• -Utilizes pertinent framework devices and assets to create quality letters and calculation sheets because of requests got. Aetna Customer Service Remote $30/Hour

Required Capabilities

• If it’s not too much trouble, supplant this part with the Expected Work Capabilities
• Client support encounters in an exchange based climate, for example, a call place or retail store liked, showing skill to be sympathetic and merciful. Experience in a creation climate.
• -Capacity to perform various tasks to proficiently achieve responsibility.
• -Comprehension of clinical wording. Aetna Customer Service Remote $30/Hour
• -Capable oral and composed relational abilities.
• -Capable with Microsoft Word and Standpoint.
• -Capacity to keep up with exactness and creation principles.
• -Exchange abilities. Aetna Customer Service Remote $30/Hour
• -Specialized abilities.
• -Critical thinking abilities.
• -Tender loving care and exactness. Aetna Customer Service Remote $30/Hour

Logical abilities

This pay range addresses the base hourly rate or base yearly full-time compensation for all situations in the gig grade inside which this position falls. The genuine base compensation proposition will rely upon various  Variables including experience, instruction, topography and other significant elements. Aetna Customer Service Remote $30/Hour

Notwithstanding your remuneration, partake in the compensations of an association that places our heart into really focusing on our partners and our networks. The Organization offers a full scope of clinical, dental, and vision benefits. Qualified workers might sign up for the Organization’s 401(k) retirement reserve funds plan, and a Representative Stock Buy Plan is additionally accessible for qualified workers. The Organization gives a completely paid term extra security plan to qualified workers, and present moment and long haul handicap benefits. CVS Wellbeing likewise offers various prosperity programs, instruction help, free improvement courses, a CVS store endlessly rebate programs with partaking accomplices. With respect to downtime, Organization workers appreciate Took care of Time (“PTO”) or excursion pay, as well as paid occasions all through the schedule year. Number of paid occasions, wiped out time and other time off are furnished predictably with pertinent state regulation and Company arrangements. Aetna Customer Service Remote $30/Hour

Aetna Customer Service Remote $25/Hour