Aetna Work From Home Customer Service Representative (Entry Level) – US
Aetna, an auxiliary of Aetna Wellbeing, is a main expanded medical care benefits organization serving an expected 38 million individuals. Aetna offers a wide scope of customary, deliberate, and buyer coordinated health care coverage items and related administrations, including clinical, drug store, dental, conduct wellbeing, bunch life, handicap plans, and clinical administration capacities.
Work Title: Aetna Work From Home Client assistance Agent (Section Level)
Work Rundown:
As a Work From Home Client care Delegate at Aetna, you will be a fundamental piece of our obligation to giving excellent client encounters. You will draw in with clients by means of telephone, email, and talk to address requests, resolve issues, and guarantee fulfillment.
Key Liabilities:
Handle inbound client requests instantly and successfully
Give exact data about items, administrations, and approaches
Help clients with exploring on the web gateways and apparatuses
Resolve client grievances and raise issues depending on the situation
Keep an elevated degree of impressive skill and compassion in all collaborations
Meet or surpass execution objectives for efficiency and quality
Required Abilities and Capabilities:
Secondary school certificate or same
Great relational abilities, both verbal and composed
Solid client care direction enthusiastically for helping other people
Capacity to perform various tasks and explore PC frameworks productively
Flexibility to work in a speedy, distant climate
Related knowledge in client care or call focus favored however not needed
Experience: No related knowledge required; passage level position
Working Hours:
Adaptable timetables accessible, including nights and ends of the week
Information, Abilities, and Capacities:
Capability in fundamental PC abilities and experience with online apparatuses
Capacity to rapidly learn and apply new data
Solid critical thinking abilities and tender loving care
Open to working freely and as a component of a group
Benefits:
Serious compensation
Thorough advantages bundle including clinical, dental, and vision inclusion
Retirement reserve funds plan with organization match
Taken care of time and occasions
Amazing open doors for professional success and expert turn of events
Why Join Aetna:
Joining Aetna implies turning out to be important for a group committed to working on the wellbeing and prosperity of our individuals. You will have the chance to have a significant effect while partaking in a strong and comprehensive workplace.
Instructions to Apply:
To apply for the Aetna Work From Home Client support Delegate position, if it’s not too much trouble, visit our vocations page at Aetna Professions.