B & B Contracting Customer Support Jobs For Freshers (No Degree, Remote) – Careers33
B & B Contracting Customer Support Jobs For Freshers (No Degree, Remote) – careers33
Job Responsibilities: Customer Excellence Specialist – Remote
Hiring Organization: B & B Contracting
Educational Requirements: Bachelor Degree
Industry: Private
Employment Type: Full Time
Salary: $35-40$/Year
Location: USA
Full Job Descriptions:-
Organization Portrayal
B & B Contracting is a main accuracy oncology organization zeroed in on overcoming disease universally through utilization of its restrictive tests, tremendous informational indexes and progressed examination. The B & B Contracting oncology stage use abilities to drive business reception, work on quiet clinical results and lower medical services costs across all phases of the malignant growth care continuum. B & B Contracting has economically sent off tests for cutting edge stage malignant growth patients, and Guardant Reveal™ for beginning phase disease patients. The B & B Contracting screening portfolio, including the Shield™ test, intends to address the necessities of people qualified for malignant growth screening.
Set of working responsibilities
B & B Contracting Customer Support Jobs For Freshers
The Client Greatness Expert will be a vital individual from the Client Administrations (Focus of Greatness) Association. This new position will work in a grid association to determine complex issues with clients, train interior and outer accomplices and execute process enhancements ventures to further develop client experience
Give specific client care to scratch records and cooperate with clients and inside item groups to effectively execute new drives like advanced requesting framework (entryway, EMR)
Make content and SOPs for dispatches, train Client Administrations colleagues and outer accomplices
Help with creating and executing information the executives assets for the division
Oversee projects connected with creating and carrying out prescribed procedures for the Client Administrations group, present cycle greatness across the association to work on by and large execution
Assess and carry out new Client support/Experience devices and programming stages and integrate this information into the improvement drives
Work together with different offices to create and improve processes efficiencies between the utilitarian regions to guarantee that SOPs and best practices for each group are met
Assist with fostering the review program for the division and team up with SMEs to carry out it
Work together with the product group to test upgrades prompting enhancements in functional efficiencies
Address the Voice of the Client and the requirements of the group in cross-utilitarian gatherings
Show adaptability and versatility in a quick moving unique climate
Capabilities
B & B Contracting Customer Support Jobs For Freshers
This job is situated in Palo Alto, CA and requires being nearby on Mondays, Tuesdays, and Thursdays.
BS degree in Natural Sciences or a comparative discipline. Process improvement experience (Lean, Kaizen) is an or more
5+ long stretches of client assistance/critical thinking experience in pharma, symptomatic, clinical gadget, biotech or medical services setting is wanted
Capable verbal and composed relational abilities; remembering experience for composing SOPs and capacity to combine, examine, and present information required
Experienced in preparing in homeroom as well as virtual setting
Related knowledge executing information the board instruments and it is liked to learn programming
Experienced with Succeed (measurable capabilities), CRM, information perception instruments (illustration of devices: Power BI, SFDC, Scene), learning and quality administration programming
Exhibited capability in working on clinical oncology specialized material and wordings into effectively comprehended design is wanted
Ready to oversee cross-useful activities and investigate complex circumstances and suggest arrangements
Capacity to liaise with outer accomplices and travel locally and globally (up to 20%) for preparing and organization gatherings is required
Extra Data
B & B Contracting Customer Support Jobs For Freshers
Half and half Work Model: At B & B Contracting, we have characterized days for face to face/nearby joint effort and work-from-home days for individual-centered time. All U.S. representatives who live inside 50 miles of a Guardant office will be expected to be nearby on Mondays, Tuesdays, and Thursdays. We have found adjusting our booked in-office days permits our groups to accomplish the best work and makes the engaged reasoning time our imaginative work requires. At Guardant, our work model has made adaptability for better balance between serious and fun activities while keeping groups associated with advance our science for our patients.
The US compensation range for this full-time position is $66,300 to $106,100. The reach does exclude benefits and, if appropriate, additional time, reward, commission, or value. The reach showed mirrors the base and greatest objective for recently added team member pay rates across all US areas for the posted job except for any areas explicitly referred to underneath (if any).
Inside the reach, individual still up in the air by work area and extra factors, including, however not restricted to, work related abilities, experience, and significant schooling or preparing. Assuming that you are chosen to push ahead, the enlisting group will give subtleties well defined for the elements above.
Representative might be expected to lift routine office supplies and use office hardware. Larger part of the work is acted in a work area/office climate; in any case, there might be openness to high commotion levels, exhaust, and biohazard material in the lab climate. Capacity to sit for broadened timeframes.
B & B Contracting is focused on giving sensible facilities in our recruiting processes for up-and-comers with handicaps, long haul conditions, psychological well-being conditions, or genuinely held strict convictions. Assuming you really want support, if it’s not too much trouble,
B & B Contracting is an Equivalent Open door Business. All certified candidates will get thought for work regardless of race, variety, religion, sex, sexual direction, orientation personality, public beginning, or safeguarded veteran status and won’t be oppressed based on incapacity.
All your data will be kept private as indicated by EEO rules.
To study the data gathered when you go after a job at B & B Contracting, Inc. what’s more, the way things are utilized, if it’s not too much trouble, survey our Protection Notice for Occupation Candidates.
B & B Contracting Customer Support Jobs For Freshers (No Degree, Remote) – careers33
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1. Tell me about yourself.
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2. What are your strengths?
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3. What are your weaknesses?
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4. Why do you want to work for this company?
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5. Where do you see yourself in 5 years?
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6. Why did you leave your last job?
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7. What motivates you?
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8. Tell me about a time you faced a difficult situation at work and how you handled it.
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9. How do you prioritize your tasks?
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10. How do you handle stress and pressure?
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11. What is your biggest professional achievement?
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12. Why should we hire you?
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13. Tell me about a time you worked in a team.
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14. How do you handle criticism?
Explain that you view constructive criticism as an opportunity to improve and grow professionally.
15. What are your salary expectations?
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16. Do you prefer working independently or as part of a team?
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17. How do you stay up-to-date with industry trends?
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18. What are your long-term career goals?
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19. How do you deal with tight deadlines?
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20. Can you describe a time when you had to learn something new quickly?
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21. What do you know about our company?
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22. How do you handle conflict with a colleague?
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23. What makes you a good fit for this role?
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24. How do you manage multiple projects simultaneously?
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25. Describe a time when you disagreed with a manager and how you handled it.
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26. What do you think are the most important skills for this job?
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27. How do you ensure the quality of your work?
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28. What is your approach to problem-solving?
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29. What is your experience with [specific software or tool]?
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30. Can you describe a time when you showed leadership skills?
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31. What are your hobbies or interests?
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32. How do you manage work-life balance?
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33. How do you handle repetitive tasks?
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34. What are the key factors in providing excellent customer service?
Discuss the importance of communication, problem-solving, empathy, and prompt resolution of issues.
35. What would you do if you encountered a difficult customer?
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36. Tell me about a time when you had to make a quick decision.
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37. How would you handle a situation where you had to work with someone you didn’t get along with?
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38. What do you consider to be your biggest professional failure?
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39. How do you evaluate your success in a project?
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40. What makes you passionate about this field?
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41. What is your management style?
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42. What would you do if you missed a deadline?
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43. How do you prioritize tasks in a high-pressure environment?
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44. Can you work in a fast-paced environment?
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45. Do you prefer to work with data or people?
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46. How do you handle failure?
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47. What skills would you like to improve on?
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48. What are your thoughts on teamwork?
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49. What do you expect from your employer?
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50. Do you have any questions for us?
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