Customer Success Associate

Job Description:

As a Customer Success Associate at Target in Seattle, Washington, you will be responsible for ensuring the success and satisfaction of our customers. This part-time role at the Associate level requires at least 3 years of experience in a similar customer-facing role.

Responsibilities: – Serve as the main point of contact for customers, addressing any inquiries, concerns, or issues they may have – Build strong relationships with customers to understand their needs and promote loyalty to Target – Develop and implement strategies to increase customer satisfaction and retention – Collaborate with internal teams to resolve customer issues and improve overall customer experience – Track and analyze customer data to identify trends and opportunities for improvement – Provide feedback to product and marketing teams based on customer interactions and feedback – Assist with customer onboarding and training to ensure successful adoption of products or services

Requirements: – Strong interpersonal skills with the ability to build rapport with customers – Adaptable and resilient, able to handle challenging situations with professionalism – Excellent planning and organizational skills to juggle multiple tasks and priorities – Innovative mindset to find creative solutions to customer problems – Visa sponsorship, Dental insurance, and Disability insurance provided as benefits – Previous experience in customer service, sales, or account management – Bachelor’s degree preferred – Proficiency in customer relationship management software (CRM) – Ability to work independently and as part of a team – Strong written and verbal communication skills

Equal Opportunity Statement: Target is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to Apply: August 31, 2024

Working Environment: At Target, we believe in giving back to the community through corporate social responsibility initiatives. As a member of our team, you will have the opportunity to participate in activities that make a positive impact on our community and the world. Join us in making a difference!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.