As a Remote Customer Service Representative specializing in Collections, Appeals, and Denials Management, you’ll play a crucial role in ensuring seamless interactions with our clients and customers.
This position offers the flexibility of remote work, allowing you to excel in a dynamic and supportive environment.
Essential Functions & Responsibilities
• Handle customer inquiries and resolve issues related to collections, appeals, and denials with professionalism and efficiency.
• Utilize effective communication skills to provide exceptional service and maintain customer satisfaction.
• Collaborate with internal teams to streamline processes and optimize customer experience.
• Maintain accurate records and documentation of customer interactions and transactions.
Knowledge & Skills
• Previous experience in collections, appeals, or denials management within the healthcare industry is preferred.
• Strong communication skills, both verbal and written, with a customer-centric approach.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Proficiency in using computer systems and software for data entry and analysis.
Education / Experience
• High school diploma or equivalent required; additional education or certifications in relevant fields is a plus.
• Minimum of [X years] of experience in customer service, preferably in a healthcare setting.
Join Our Team
If you are a dedicated and driven individual looking for a rewarding opportunity to utilize your skills and contribute to a reputable organization, we encourage you to apply today!
Note: This is a remote position with the flexibility to work from anywhere.
How To Apply
To apply for this position, please submit your resume and cover letter highlighting your relevant experience and qualifications. We look forward to reviewing your application!
