Disney Social Media Customer Support Job Uk, Disney Social Media Customer Support Jobs

Work Synopsis:

Position Synopsis

We are searching for a Frameworks Director I who mirrors the cooperative mentality and energy for extraordinary filmmaking that characterize ILM.

 

The Frameworks Overseer I is liable for directing the establishment, arrangement, upkeep, and backing of IT center administrations and assets, including programming and equipment, both on-premises and in the cloud.

 

This position answers as quickly as possibly to determine everyday issues and backing tickets. As a feature of this, the Frameworks Overseer I speaks with other designing groups as well as the more extensive client base across divisions and worldwide specialty units.

 

What You’ll Do:

Support and administrate virtual and exposed metal foundation and related administrations adhering to organization guidelines, best practices, and task goals

 

Act as a heightening point for other IT and friend groups

 

Help to keep up with and carry out compelling assistance checking, support programs, and basic framework plan with a worldwide viewpoint

 

Work with other IT and friend groups to guarantee norms and advancements are in accordance with by and large specialized bearing and security stance of Lucasfilm and its organizations

 

Keep up with documentation and cycles around key IT administrations in the association

 

Give phenomenal client assistance support, including clear verbal and composed interchanges

 

Work helpfully with the Innovation group and with the more extensive arrangement of partners at all ILM locales.

 

Proactively keep up with and grow working information on industry patterns and specialized advancements in related regions

 

What We’re Searching For:

Capability in Software engineering or a comparable specialized field.

 

Talented in building and supporting IT frameworks in a multi-stage superior execution creation climate.

 

An unmistakable and brief communicator, with the capacity to keep the two clients and supervisors educated regarding progress

 

A compelling audience: ready to draw in with and comprehend others to find what their necessities are

 

A successful cooperative person with a capacity to zero in on settling issues

 

Should have the option to focus on a large number of solicitations and not be reluctant to request help in the event that the way isn’t clear

 

Solid client assistance demeanor and abilities – enthusiastic about conveying thorough completion

 

Deft, adaptable attitude with the capacity to adjust to quickly changing necessities

 

Meticulous

 

Organization of big business IT administrations and assets including client records, email and schedules, printing, fixing and programming refreshes, frameworks constructs, frameworks setups, licenses, organization and capacity – running on-premises or in the cloud

 

Capacity to computerize work processes and broadening administrations by means of prearranging – slam/shell, Python, PowerShell or other language

 

Backing and organization of cloud cooperation administrations, for example, GSuite or comparable stage incorporating working with related APIs

 

Working with VMWare stack or other comparable virtualisation stage in an endeavor climate, including equipment and programming design, provisioning, arrangement and checking

 

Purposefully investigating and assessing execution and administration issues, including following and breaking down logs and measurements for equipment and programming parts of perplexing and dynamic frameworks

 

Regulating and supporting a heterogeneous operating system climate incl. Linux, Windows and Macintosh operating system for both server and work area

 

Energetic and educated about big business IT security ideas, strategies and executions

 

Superb documentation abilities, including composing for both specialized and non-specialized crowd

 

Enthusiasm for making and supporting conveyed adaptable frameworks that are issue lenient and dependable

 

Good to have: Task the executives, Stockpiling conventions and organization, Organization conventions and organization, Server fabricates and setup the board, Cloud-local innovation, apparatuses and structures

 

This job is Half breed, and that implies the representative will be expected to work at least 2 days on location each week at an Organization assigned area, and every so often from home.

Some Interview Question & Answers:

Are you self-motivated? 

Working from home requires a high level of self-motivation as well as independence. Some employers always want to go with employees who are good at managing their workload without having direct supervision. Discuss how you structure your workday, staying disciplined as well as resolving issues on your own. You may even add your remote work experience as it can help you to demonstrate your ability to work independently.

How do you handle large volumes of data? 

When you deal with large amounts of data, efficiency and organization are regarded as key. Interviewers are required to know how you approach high-volume tasks irrespective of compromising accuracy. You should also describe any techniques you truly want to use to make your data organized. You should also break down tasks into manageable chunks or automate parts of the process to tackle large volumes quite efficiently.

Can you work independently? 

This is next on the list. The fact cannot be ignored that working from home needs a high level of self-motivation as well as independence. Employers truly want to make sure that you can manage your workload irrespective of direct supervision. You should discuss how you structure your workday, stay disciplined, and resolve issues on your own. You should mention any experience you are working remotely since this can further demonstrate your ability to work independently.

How do you handle confidential information? 

We all know that data entry jobs generally involve handling sensitive or confidential information. Employers require knowing that they can trust you to have this information completely secured. You should discuss your understanding of confidentiality protocols as well as how you have truly protected data in previous roles. If you have signed NDAs in the past, then you must add them as well.

Why do you want to work from home?

Yes, this question can also be asked. Employers probably ask this to gauge your motivation to hunt for a remote position. You should remain honest regarding your reasons whether it is about the flexibility, the convenience of working from home, or the ability to balance work having other responsibilities. You should express your enthusiasm regarding the opportunity to work in a way that goes with your lifestyle while contributing effectively to the company.

How do you stay organized?

Organization is also regarded as a key in the context of data entry roles especially when managing multiple tasks or projects. Employers truly want to understand methods for keeping your work organized. You should discuss tools or techniques you use to track progress, manage files as well, and ensure that everything is completely in order.

How do you communicate with a remote team? 

Generally, data entry probably seems like a solitary task, but communication with team members is still significant. Employers want to understand that you can effectively communicate in a remote work environment. You should also talk about how you stay in touch with colleagues and supervisors be it through email, chat, video calls, or project management tools.

How do you handle mistakes in your work?

Everyone makes mistakes but it is how you tackle them which matters. Employers want to understand that you are proactive regarding identifying as well as correcting errors. It is time to explain your approach to catching mistakes including reviewing your work, using software tools, or double-checking entries. Moreover, discuss how you respond if a mistake is discovered later on.

Can you describe your previous data entry experience?

It is generally one of the most common questions an interviewer asks. They want to understand your background as well as how well you probably go into the role. You should also be prepared to discuss any previous jobs where data entry was an important part of your responsibilities. You need to mention the types of data you worked with, the tools you used as well as how you ensured accuracy.

What is your typing speed as well as accuracy rate? 

Data entry positions generally need quick and accurate typing. Employers typically hunt for candidates who can type at least 40-60 words per minute following a high degree of accuracy. In your answer, you need to remain honest regarding your typing speed as well as mention if you have taken any particular typing tests. If your speed is lower than the required one then you should express your willingness to improve.

How do you tackle repetitive tasks? 

Data entry can truly be monotonous as well as employers require to know if you can stay focused as well as maintain accuracy over long periods. You need to explore how you should stay completely motivated and keep your concentration. You probably discuss strategies such as having regular short breaks and setting mini-goals or listening to music to stay completely engaged.

What software or tools are you proficient in?

Different companies go with different software for data entry tasks so interviewers will truly need to know what tools you are familiar with. Here, it needs to be mentioned that commonly used tools include google sheets, Microsoft Excel, and data management systems such as Salesforce. It needs to be mentioned that it highlights your proficiency in these programs and adds any sort of features you excel at including using formulas in Excel or organizing data in a CRM.

How do you ensure data accuracy?

Accuracy is significant in the context of data entry jobs. Here, it needs to be mentioned that mistakes can generally lead to important issues so employers are required to understand you have methods for ensuring your work is completely correct. You need to discuss your process to check your work including double-checking entries going with software tools to catch errors or cross-referencing data following the sources.

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