This position is an individual from the Data Innovation Division and gives specialized client support inside the City including the utilization and use of modernized data frameworks and media communications frameworks, including PCs, printers, phones, pagers, radios, and voice message; and plays out different routine specialized errands comparative with doled out area of obligation.
Instances of Fundamental and General Liabilities
Fundamental and other significant obligations and obligations might incorporate, yet are not restricted to, the accompanying:
Give specialized client support including the utilization and use of modernized data frameworks, broadcast communications frameworks, and general media gear, including settling equipment and programming issues, investigating and rectifying specialized issues, and performing fixes.
Investigate, fix, and perform routine protection support for PC, PC parts, programming, and fringe gadgets.
Arrangement, support, work, and keep up with PCs, phones, general media frameworks, voice message, pagers, cell phones, and supporting programming and administrations; pull and punch down network link and analyze/fix network associations.
Investigate client framework execution, perform client framework reinforcements during support, and report other complex programming glitches or other organization related issues.
Answer client requests in a gracious way; give data inside area of task; resolve heightened grumblings in a productive and ideal way.
Keep in touch with client offices in regards to heightened administration solicitations or issues.
Guarantee quality information assortment and section; coordinate with different offices to evaluate needs and focus on solicitations and tasks.
Gauge time, materials, and gear expected for occupations alloted.
Keep up with work request documentation, specialized schematics, and electronic data; plan and keep up with reports.
Aid the assessment and determination of utilizations, programming bundles, and innovation; test and apply new programming for City use; demand item data from merchants.
Help with instructional courses situating City staff to programming, equipment, peripherals, and organization frameworks.
Perform related obligations and obligations as required.
Least and Favored Necessities
Least necessities should be obviously shown on the application to be thought of, in any case, meeting the base prerequisites doesn’t ensure an encouragement to contend further in the determination cycle. Experience necessities should be exhibited in the “Work Insight” part of the application, different segments of the application won’t be utilized to decide experience capabilities. (One year of work experience is what might be compared to a year of regular employment. “Regular employment” signifies no less than a day and a half of work over a time of multi week or 1,872 hours of work over a time of no less than a year.) Capabilities noted as “attractive” or “liked” are excluded as a feature of the base prerequisites. Training might be subbed on a year for year premise with related professional training; experience is notwithstanding some other required insight.
Experience:
Two (2) long stretches of progressively dependable PC data framework support insight, including direct client backing of both PC equipment and programming is required.
Later (inside the beyond 2 years) hands on experience in PC data framework support is liked.
Experience working with and supporting transmission, computerized and arising TV engineering for live and web based programming including hardware, video-over-IP encoders, decoders, dissemination, steering, exchanging, control room, altering, recording, and playback is liked.
Experience working in a public area organization climate is liked. (Public area office incorporates Administrative, State, Province, Regional Government, Policing, other government organization.)
Preparing:
Secondary School Certificate or identical training is required.
Partners Degree, enhanced by school level coursework in data frameworks, software engineering, or a connected field is liked.
Permit or Endorsements:
Ownership of, or capacity to get, a substantial California Driver Permit with a good driving record (a driving record might be considered unsuitable for any of the accompanying reasons: at least three moving infringement or reportable mishap inside the most recent three years; conviction of driving impaired inside the most recent five years) is required.
Ownership of, or capacity to get, an Air terminal Security ID Show Region (SIDA) Identification, which is endorsed through the Government Transportation Security Organization (TSA) is required.
Exceptional Prerequisites:
Should be willing and ready to work different movements including late nights and ends of the week.
Should effectively finish a pre-business foundation examination, and physical and drug screen.
Occupant will be signed up for the California Branch of Engine Vehicle (DMV) Pull Notice Program. The DMV Pull Notice Program gives data on the officeholders driving record and driving record status on an intermittent premise to the City.
Working Circumstances:
The accompanying workplace and states of being depicted here are illustrative of those a worker experiences while carrying out fundamental roles of this work. Sensible facilities might be made to empower people with handicaps to carry out the fundamental roles and assumptions.
This position works in an office climate with openness to PC screens and commotion. This position might require keeping up with state of being fundamental for lifting as much as 45 pounds; sitting for delayed periods; talk or hear, face to face and by phone; use hands to finger, handle, feel, or work standard PC; explicit vision capacities expected by this occupation incorporate close vision, variety vision, and the capacity to change center.
Application and Test Data
A finished application and supplemental survey are expected by the end date and time. As a contender for the position, you will maintain that should be certain your application precisely mirrors your abilities and capacities as they connect with the situation to accomplish most extreme open door. Applications will be assessed cautiously and just the people who seem to have the best capabilities will be welcome to go on in the choice cycle.
Least prerequisites should be obviously exhibited on the application to be considered as this data will be utilized to decide least capabilities. Experience necessities should be exhibited in the “Work Insight” segment of the application, different areas of the application won’t be utilized to decide experience capabilities.
Resumes and different records might be submitted, in any case, they won’t be utilized to decide least capabilities, kindly don’t utilize expressions, for example, “see connected” or “see continue” as they won’t be thought of. Meeting the base prerequisites doesn’t ensure a challenge to contend further simultaneously. Least necessities should be met at the hour of use accommodation except if expressed in any case.
The determination interaction for this position might incorporate at least one of the accompanying: application audit, capability survey, composed test, viable test, oral board test, and division interview.
Competitors should effectively pass each phase of the choice cycle above to proceed to the following stage. This interaction might be altered or changed relying upon the quantity of qualified competitors.
If it’s not too much trouble, make sure to present all your application materials by the end date and time. Fragmented or applications got after the end date and time can’t be thought of. All data on the application is dependent upon examination and confirmation.
For more data on finishing your application materials click here.
Assuming you are prepared to join the thrilling Group Palm Springs and you meet the prerequisites definite above, kindly snap the apply button. For more data contact HR at:
The City of Palm Springs
3200 East Tahquitz Ravine Way
Palm Springs, CA 92262
www.palmspringsca.gov
760-323-8215
Applications will be acknowledged until August 12, 2024 at 4:00pm. The City of Palm Springs maintains all authority to speed up or broaden the “End Date” of open situations whenever, subject to the quantity of uses got.
The City of Palm Springs is an equivalent business opportunity boss and we urge all people to record applications. Candidates will be viewed as paying little heed to race, variety, statement of faith, public beginning, citizenship, parentage, age, sex, sexual direction, orientation, orientation character, orientation articulation, family or conjugal status, handicap, ailment or pregnancy, hereditary data, strict or political connection, or veteran status.
Debacle Administration Laborer: As per Government Code Segment 3100, City of Palm Springs Representatives, in case of a fiasco, are viewed as catastrophe administration laborers and might be approached to as needs be answer.
The City of Palm Springs gives an extensive advantage program to workers including:
Clinical, Dental, and Vision Protection
Retired person Wellbeing Investment funds Plan
Life coverage
Long haul Handicap Plan
Representative paid Supplemental Protection Projects
Representative paid Conceded Pay Program
Representative Help Program
Educational cost Repayment Program
Retirement Plan through California Public Workers’ Retirement Framework (CalPERS)
Benefit program subtleties change by work unit and dealing contracts. Click here to see extra data and dealing unit contracts.
The City doesn’t take part in the Government backed retirement program, with the exception of the required 1.45% Federal medical care commitment for every single ordinary position.