Netflix Social Media Customer Support Job In UK
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £45/An Hour
Location: UK
Company: Netflix
Description:
Netflix Is The World’s Main Streaming Entertainment Service With 220 Million Paid Memberships In Over 190 Countries, Taking Part In Tv Collection, Documentaries, And Feature Movies Throughout A Huge Form Of Genres And Languages. Participants Can Watch As Plenty As They Want, Each Time, Everywhere, On Any Net-Connected Display Screen. Participants Can Play, Pause And Resume Looking, All Without Commercials Or Commitments. Netflix Social Media Customer Support Job In UK
Approximately The Engineering Support Business Enterprise
The Primary Goal Of The Engineering Aid Company Is To Empower Productivity Engineering To Scale Customer Support. Serving As The Frontline Resource For Our Engineering Staff, The Group Handles, Troubleshoots, And Resolves Consumer Requests And Troubles. Moreover, The Team Concentrates On Improving Methods Of Work, Advocating For Clients, Improving Aid Equipment, Increasing Platform Product Offerings, And Advancing Documentation And Developer Training. Netflix Social Media Customer Support Job In UK
Our Undertaking
We Satisfaction Ourselves On Presenting Exquisite Aid To Netflix’s Developer Community. We Suggest For Our Clients Via Diligently Following Thru On Problems And Resolving Them Promptly. If Blockers Prevent Instant Resolution, We Make Sure Clear Communication Approximately The Reputation And Offer Visibility Into The Motive Of The Postpone. Netflix Social Media Customer Support Job In UK
We Offer Insights And Comments, And Champion Purchaser Sentiment Regarding The Equipment And Offerings We Guide. We Proportion This Valuable Facts With Our Partners Across Productiveness Engineering. We Also Collaborate With Product Management And Engineering To Track Ongoing Issues, Maintain Visibility, And Speak Customer Wishes To Ensure Upgrades Are Prioritized. Netflix Social Media Customer Support Job In UK
We Lead Collaboration Efforts To Lessen Product Friction And Enhance Usability. This Enables Productivity Engineering To Build, Installation, And Deliver Pretty Practical Answers To The Developer Community. Netflix Social Media Customer Support Job In UK
Our Tradition Is Precise, And We Tend To Stay By Way Of Our Values, Permitting You To Do Your First-Rate Paintings And Grow. To Learn More Approximately Productivity Engineering, Sense Unfastened To Listen To This Podcast. Netflix Social Media Customer Support Job In UK
The Function
We Are Seeking Out A Technical Support Engineer With A Passion For Productiveness Infrastructure And Tooling, Customer Support, And Automation. You May Be Responsible For Monitoring And Dealing With Our Customers’ Requests, Troubleshooting, Fixing Problems, Automating Guide Desires, Developing Runbooks, Improving And Preserving Help Tools, Information Our Product Services, And Constantly Searching Out Ways To Enhance The Engineering Assist Enjoy. Netflix Social Media Customer Support Job In UK
Our Perfect Candidate Has Arms-On Experience In Client-Facing Engineering Guide Roles, Building Comprehensive Self-Carrier Information Bases, And Possesses Information Of Infrastructure, Inner Tooling, Platforms, And Cloud Computing.
We Are Seeking Out Someone Who Excels At Expertise And Solving Complicated And Ambiguous Troubles, And Is Always In Search Of To Enhance.
As An Engineer On This Position, We Want A Candidate Who Can Understand Our Complex Offerings On A Deep Technical Level, Be Hands-On Within The Development Of Our Assist Automation Tooling, And Endorse Product And Operational Upgrades Based On Consumer Interactions.
Place Netflix Social Media Customer Support Job In UK
Our Offices Are Positioned In Los Gatos.
Remote Possibility. Netflix Social Media Customer Support Job In UK
What You’ll Want To Achieve Success:
- You Have At Least 3 Years Of Professional Help Engineering Revel In. Netflix Social Media Customer Support Job In UK
- Sturdy Expertise And Sensible Information Of Model Control Tools, Particularly Github, Such As Branching, Merging, Pull Requests, Evaluation Methods, And Resolving Conflicts.
- You Own An In-Intensity Expertise Of Gradle With An Potential To Efficiently Manipulate And Orchestrate Mission Builds And Dependencies. Netflix Social Media Customer Support Job In UK
- You Have A Strong Foundation In Java, Complemented With The Aid Of A Thorough Know-How Of The Spring Boot Framework.
- You Excel In Growing Tools And Scripts And Are Seeking For Out Technique Improvement Opportunities Through Automation. Netflix Social Media Customer Support Job In UK
- You Have Got A Solid Information Of Continuous Integration/Continuous Transport (CI/CD) And Their Purposes.
- You’re Professional In Providing Advanced Customer Support Throughout A Complicated Corporation, Ideally As Part Of A Imperative Group. You Obsess Over Customer Experience. Netflix Social Media Customer Support Job In UK
- You Have Got Excellent Written And Verbal Communications Competencies And Recognize The Importance Of Comprehensive Documentation.
- You Have Got Robust Collaboration Abilities And Experience Running With Move-Practical Groups. Netflix Social Media Customer Support Job In UK
- You Are Obsessed With Technical Documentation And Tutorials And Have A Deep Information Of What Makes A Fantastic Expertise Base.
Different Attributes With The Intention To Excite Us:
- You Are Conversant With GRPC, Which Includes Managing Carrier-To-Carrier IPC Calls, GRPC Statuses, Interceptors, And Knowledge Of The Protobuf Protocol. Netflix Social Media Customer Support Job In UK
- You Have Had Exposure To Linux And Docker And Feature Worked With Debian / Artifacts.
- You Are A Facts-Pushed Decision-Maker And You Have Experience Building Dashboards.
- You Have Got Revel In In Helping Infrastructure Automation And Have Used Zendesk Or Different Ticketing Structures For Administration. Netflix Social Media Customer Support Job In UK
- You Have Familiarity With And Are Obsessed On Observability Tooling And Best Practices.
About Netflix:
Netflix is a notable membership based web-based feature that was established in the US in 1997 by Reed Hastings and Marc Randolph. From that point forward, it has extended to become one of the biggest and most well known streaming stages on the planet. Netflix isn’t a UK-explicit organization, however it offers its administrations to clients in the UK and various different nations.
Advantages of Netflix for UK Clients:
- Immense Substance Library: Netflix gives a tremendous library of content, including an extensive variety of Television programs, motion pictures, narratives, and unique series. Clients in the UK approach a different choice of content traversing different classes and dialects.
- Unique Substance: Netflix has put fundamentally in delivering unique substance, including famous series like “The Crown,” “Dark Mirror,” “The Watcher,” and some more. UK clients can partake in these unique creations.
- Worldwide Reach: Netflix is accessible in north of 190 nations, and its substance library incorporates global titles, making it reasonable for a wide and different crowd.
- Client Profiles: Netflix permits clients to make different profiles under a solitary record, making it simple for relatives to have their own modified survey encounters.
- Customized Suggestions: Netflix utilizes progressed calculations to give customized content proposals in light of your review history. This element assists clients with finding new happy lined up with their inclinations.
- Disconnected Survey: Clients can download select substance for disconnected review on cell phones, which is helpful for watching in a hurry or in regions with restricted web access.
- Different Membership Plans: Netflix offers different membership levels with fluctuating elements and valuing. Clients can pick the arrangement that best suits their requirements, whether it’s for individual, family, or portable just use.
- No Ads: Netflix is known for its without promotion streaming experience. Clients can watch content without breaks from promotions.
- Openness Elements: Netflix gives availability highlights like captions and naming in numerous dialects, sound depictions for the outwardly debilitated, and choices for redoing captions and subtitles.
- Parental Controls: Guardians can set up parental control elements to confine admittance to specific substance in view old enough propriety.
- Compatibility: Netflix is viable with a great many gadgets, including cell phones, tablets, shrewd televisions, gaming control center, and internet browsers.