As a Remote Amazon Account Manager, you will be responsible for managing and growing a portfolio of Amazon’s key accounts. This role requires a proactive, customer-focused approach to drive sales growth and ensure client satisfaction.
Key Responsibilities:
• Client Management: Serve as the primary point of contact for assigned accounts, building strong relationships and understanding their business needs.
• Sales Growth: Develop and implement strategies to drive sales growth for your accounts. Identify opportunities for upselling and cross-selling Amazon services and products.
• Account Planning: Create and execute account plans to achieve sales targets and maximize client satisfaction.
• Performance Analysis: Monitor account performance metrics, analyze data, and provide regular reports to clients and internal stakeholders.
• Problem Solving: Address client issues and concerns promptly, working with internal teams to ensure timely resolution.
• Collaboration: Collaborate with various Amazon teams, including marketing, product management, and customer service, to support account initiatives and deliver a seamless client experience.
• Market Insights: Stay informed about industry trends, market conditions, and competitor activities to provide clients with relevant insights and recommendations.
Qualifications:
• Education: Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
• Skills: Strong communication, negotiation, and relationship-building skills. Ability to manage multiple accounts and prioritize tasks effectively.
• Technical Proficiency: Familiarity with Amazon’s seller and advertising platforms is a plus.
• Analytical Abilities: Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Customer Focus: Commitment to delivering excellent customer service and maintaining Amazon’s high standards.
Why Amazon?
• Remote Work: Enjoy the flexibility of working from home while managing your accounts.
• Career Growth: Opportunities for advancement and professional development within Amazon.
• Innovative Environment: Be part of a company that is constantly innovating and pushing the boundaries of what is possible.
• Inclusive Culture: Join a diverse and inclusive workplace where you can be yourself and thrive.
How to Apply:
Interested candidates are invited to apply online through the Amazon careers portal. Please submit your resume and a cover letter outlining your relevant experience and why you are a good fit for this role.