Sr Cybersecurity Specialist – Cyber Defense(Remote Or Hybrid)

About us:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Every time a guest enters a Target store or browses Target.com, they experience the impact of Target’s investments in technology and innovation. We’re the technologists behind one of the most loved retail brands, delivering joy to millions of our guests, team members, and communities.

Join our global in-house technology team of more than 4,000 of engineers, data scientists, architects, coaches, and product managers striving to make Target the most convenient, safe, and joyful place to shop. We use agile practices and leverage open-source software to adapt and build best-in-class technology for our team members and guests—and we do so with a focus on diversity and inclusion, experimentation, and continuous learning.

As a Sr Cyber Security Specialist, you’ll analyze real-time transactions placed on Target.com for suspicious fraudulent activity to minimize Target Corporation fraud losses. You’ll collaborate with the team to identify changing fraud trends and present new strategies to prevent unauthorized Target.com activity. You’ll be working closely with peers, leaders, internal business partners, and external partners on special projects that expand fraud knowledge and skills, as well as pioneer process updates. You will understand risk in the context of its role and escalate identified issues as applicable.

In this position, you will:

Develop expertise within the Fraud Prevention domain – processing orders in an efficient, accurate, and timely manner through critical thinking and your attention to detail. This will all happen in a fast-paced environment to ensure that authorized orders are processed, and fraudulent orders are prevented. Consistently deliver strong productivity metrics through ever-changing processes and leadership initiatives beyond baseline expectations Initiate new strategies and collaborate with partners to identify and propose solutions to problems with current system and processes. Provide on-phone customer service to guests to confirm Target.com activity.

Core responsibilities are described with this job description. Job duties may change at any time due to business needs.

About You:

High School Diploma or GED; four-year degree or equivalent experience desired 1+ years of customer service experience Proven superior verbal and written communication skills, including listening, negotiating and decision-making skills Ability to interact with guests and team members in a professional manner, show empathy, and deescalate as needed Ability to use various information sources to answer questions, verify and confirm Target.com activity, and identify problems and appropriately resolve guest issues Strong technical skills, ability to work within multiple systems, and high proficiency with PC/Microsoft applications

This position may be considered for a Remote or Hybrid (known internally at Target as “Flex for Your Day”) work arrangement based on Target’s needs. A Remote work arrangement means the team member works full-time from home or an alternate location that’s not a Target location, does not have a desk at a Target location and may travel to HQ up to 4 times a year. A Hybrid/Flex for Your Day work arrangement means the team member’s core role may be performed either remote or onsite at a Target location depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. The salary range is :(min) USD – (max) USD. Pay is based on several factors which may include, but are not limited to education, work experience, certifications, labor markets, etc. In addition to your salary, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1-800-440-0680 for additional information. Application deadline is : 04/02/2024

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