Virtual Client Support Advisor at American Express

Join American Express as a Virtual Client Support Advisor and help our clients with their needs from the comfort of your home. As a key member of our support team, you’ll provide top-notch service, address inquiries, and resolve issues with a focus on customer satisfaction.

Responsibilities:

  • Assist clients with account-related inquiries and service requests.
  • Provide detailed product and service information.
  • Resolve customer issues effectively and efficiently.
  • Maintain accurate records of client interactions and transactions.
  • Collaborate with team members to enhance customer experience.

Qualifications:

  • Excellent communication and problem-solving skills.
  • Ability to work independently in a remote environment.
  • Proficiency in using customer service software and tools.
  • Previous experience in customer support is a plus, but not required.

Benefits:

  • Competitive salary.
  • Flexible work hours.
  • Comprehensive training and support.
  • Opportunities for career growth within American Express.

How to Apply:
Interested candidates can apply directly on the American Express careers.

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