Web Chat Specialist

Job Description:

We are seeking a dynamic and energetic Web Chat Specialist to join our team at Target in Houston, Texas. As a part-time Associate Level employee, you will be responsible for providing exceptional customer service through our web chat platform.

Responsibilities:

1. Engage with customers via web chat to answer inquiries, provide product information, and assist with any issues or concerns.

2. Proactively reach out to customers to offer assistance and support throughout their shopping experience.

3. Collaborate with team members to ensure a seamless and positive customer experience.

4. Utilize strategic planning skills to identify trends, opportunities, and areas for improvement in the web chat process.

5. Assist with planning and executing web chat campaigns to drive customer engagement and sales.

6. Stay up-to-date on Target’s products, promotions, and policies to effectively communicate with customers.

7. Provide feedback to management on customer trends, common issues, and suggestions for improvement.

Requirements:

1. Minimum of 3 years of experience in customer service or related field.

2. Energetic and dedicated personality traits to provide excellent customer service.

3. Strong strategic planning and problem-solving skills.

4. Excellent communication skills, both written and verbal.

5. Ability to work independently and as part of a team.

6. Proficiency in using web chat platforms and basic computer skills.

7. Flexibility to work in a fast-paced environment and adapt to changing priorities.

Benefits:

1. Free accommodation while working at Target.

2. Parental leave benefits for eligible employees.

3. Remote work flexibility for a better work-life balance.

Working Environment:

As a Web Chat Specialist at Target in Houston, Texas, you will be part of a team that leads the industry through cutting-edge ideas and solutions. You will have the opportunity to innovate, collaborate, and make a real impact on our customers’ experience.

Deadline to Apply:

August 24, 2024

Equal Opportunity Statement:

Target is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, or religion.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Original job Web Chat Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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